Shipping policy
At AVAR Shoes, we strive to ensure that your vegan footwear and accessories reach you in pristine condition and promptly. Here's what you need to know about our shipping policy:
- Free Shipping: We offer free standard shipping on all orders above SGD 50 within Singapore.
- Order Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing may take longer during peak seasons or promotional periods.
- Delivery Time: Once your order has been processed, delivery times may vary depending on your location within Singapore. Standard shipping generally takes 3-5 business days. For express shipping options, additional charges may apply.
- International Shipping: Currently, we only offer shipping within Singapore. We apologize for any inconvenience this may cause to our international customers.
- Tracking Information: Once your order has been dispatched, you will receive a confirmation email/SMS containing tracking information, allowing you to monitor the status of your delivery.
- Delivery Address: Please ensure that the address provided during checkout is accurate and complete to avoid delays or missed deliveries.
- Failed Delivery Attempts: If our courier is unable to deliver your package due to an incorrect address or failed delivery attempts, additional charges may apply for re-delivery or redirection.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team.