Terms and Conditions | Avar Shoes – Sustainable Vegan Footwear Policies

By accessing or purchasing from Avar Shoes, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or using our website.

1. General Information
Avar Shoes is a sustainable footwear brand offering vegan, bio-based shoes. We reserve the right to modify, update, or change these terms at any time, and such changes will be effective upon posting on this page.

2. Purchase and Payment
All orders placed on Avar Shoes are subject to availability and acceptance. We accept payment through various secure methods, including credit cards and online payment systems.

3. Shipping and Delivery
We offer free shipping across Singapore. Shipping times may vary depending on your location. We aim to deliver within 5-7 business days.

4. Returns and Exchanges
We offer easy returns and exchanges within 30 days of purchase, as long as the shoes are unworn and in their original packaging. For more details, please refer to our Returns Policy.

5. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. For information on how we handle your data, please review our Privacy Policy.

6. Limitation of Liability
Avar Shoes is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Intellectual Property
All content on the Avar Shoes website, including logos, images, and product designs, is protected by copyright and trademark laws.

By using this website, you acknowledge that you have read, understood, and agreed to these terms and conditions. For any questions or clarifications, please contact us.

 

Warranty Policy:

At Avar Shoes Pte Ltd, we stand behind the quality of our vegan footwear and accessories. To provide you with peace of mind and assurance, we offer the following warranty policy:

  • Warranty Coverage: All products purchased from Avar Shoes Pte Ltd are covered by a 6-month warranty against manufacturing defects. This warranty covers issues such as faulty materials or workmanship.
  • Exclusions: Our warranty does not cover damage resulting from normal wear and tear, misuse, neglect, accidents, alterations, or improper care of the product. Additionally, the warranty is void if the product has been tampered with or repaired by unauthorized personnel.
  • Warranty Claim Process: If you believe that your product is covered by our warranty due to a manufacturing defect, please contact our customer service team with your order details and a description of the issue. We may request photographic evidence or the return of the product for assessment.
  • Resolution: Upon validation of your warranty claim, we will either repair or replace the defective product, depending on the nature of the issue and the availability of replacement stock.
  • Shipping Costs: Customers are responsible for the cost of shipping the product back to us for warranty assessment. If the product is found to be defective and covered by our warranty, we will cover the cost of shipping the repaired or replacement product back to you.

If you have any further questions or concerns regarding our warranty policy, please don't hesitate to contact our customer service team.